What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, email, phone number, and the payment method you connect, whether that is DANA, OVO, or GoPay. We log activity such as login times, device type,
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and session length to keep your account secure and detect unusual access. We do not collect more than what is necessary for these purposes. Payment data from DANA, OVO, and GoPay transactions is handled through encrypted channels and is never stored in plain form on our
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servers. We may share data with payment processors only to the extent required to complete a transaction, and those partners are bound by confidentiality terms. We retain your account data for as long as your account is active. When you close your account, we remove personally
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identifiable information within the timeframe required by applicable local law. Access to your data and availability of this service depends on local law and eligible regions. If you are in Semarang or anywhere else in Indonesia, the same data handling standards apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.